Understanding and Implementing Six Sigma

Understanding and Implementing Six Sigma


Choose from the following table the course date which you would like to attend the course on :

Sart
End
Fees
Venue
Length
25-Mar-2018
29-Mar-2018
4700$
Kuala Lumpur (Malaysia)
One Week
Click Here
11-Mar-2018
15-Mar-2018
5700$
London (UK)
One Week
Click Here
8-Apr-2018
12-Apr-2018
7500$
Istanbul (Turkey)
One Week
Click Here
8-Apr-2018
12-Apr-2018
4700$
Dubai (UAE)
One Week
Click Here
8-Apr-2018
12-Apr-2018
6950$
Paris (France)
One Week
Click Here
13-May-2018
17-May-2018
4700$
Kuala Lumpur (Malaysia)
One Week
Click Here
20-May-2018
24-May-2018
5700$
London (UK)
One Week
Click Here
24-Jun-2018
28-Jun-2018
7500$
Istanbul (Turkey)
One Week
Click Here
3-Jun-2018
7-Jun-2018
4700$
Dubai (UAE)
One Week
Click Here
24-Jun-2018
28-Jun-2018
6950$
Paris (France)
One Week
Click Here
1-Jul-2018
5-Jul-2018
4700$
Kuala Lumpur (Malaysia)
One Week
Click Here
22-Jul-2018
26-Jul-2018
5700$
London (UK)
One Week
Click Here
19-Aug-2018
23-Aug-2018
7500$
Istanbul (Turkey)
One Week
Click Here
12-Aug-2018
16-Aug-2018
4700$
Dubai (UAE)
One Week
Click Here
19-Aug-2018
23-Aug-2018
6950$
Paris (France)
One Week
Click Here
16-Sep-2018
20-Sep-2018
4700$
Kuala Lumpur (Malaysia)
One Week
Click Here
16-Sep-2018
20-Sep-2018
5700$
London (UK)
One Week
Click Here
7-Oct-2018
11-Oct-2018
7500$
Istanbul (Turkey)
One Week
Click Here
21-Oct-2018
25-Oct-2018
4700$
Dubai (UAE)
One Week
Click Here
7-Oct-2018
11-Oct-2018
6950$
Paris (France)
One Week
Click Here
18-Nov-2018
22-Nov-2018
4700$
Kuala Lumpur (Malaysia)
One Week
Click Here
11-Nov-2018
15-Nov-2018
5700$
London (UK)
One Week
Click Here
2-Dec-2018
6-Dec-2018
7500$
Istanbul (Turkey)
One Week
Click Here
9-Dec-2018
13-Dec-2018
4700$
Dubai (UAE)
One Week
Click Here
2-Dec-2018
6-Dec-2018
6950$
Paris (France)
One Week
Click Here
27-Jan-2019
31-Jan-2019
4700$
Kuala Lumpur (Malaysia)
One Week
Click Here
20-Jan-2019
24-Jan-2019
5700$
London (UK)
One Week
Click Here
10-Feb-2019
14-Feb-2019
7500$
Istanbul (Turkey)
One Week
Click Here
17-Feb-2019
21-Feb-2019
4700$
Dubai (UAE)
One Week
Click Here
10-Feb-2019
14-Feb-2019
6950$
Paris (France)
One Week
Click Here

Introduction

This program is designed for:

Managers, supervisors and professionals who wish to understand Six Sigma, its use and how it relates to work and business improvement.

Objectives

  • Define and understand Six Sigma and why it is necessary to sustain business improvement.
  • Apply the DMAIC problem-solving method.
  • Explain the role of Six Sigma in customer service and continual improvement.
  • Explain how to implement and deploy Six Sigma (Yellow Belt level).
  • Assess organization readiness to launch a Six Sigma project.

Content

Introduction of Quality

  • What is Quality and History of Quality
  • Benefits of Quality Systems
  • Meet the ISO 9000 Family
  • Cost of Poor Quality
  • Evolution of Quality Management
  • Quality Management Principles and Six Sigma
  • Quality Maturity Ladder

Definitions of Six Sigma

  • What is Six Sigma and What Does Sigma Mean?
  • History of Six Sigma
  • Why Should Organizations Use Six Sigma?
  • Savings from Six Sigma
  • Six Sigma as an Improvement Strategy

Six Sigma in Customer Service

  • Effects of Six Sigma on Customer Satisfaction and VOC
  • Levels of Sigma Performance
  • The Kano Model and Quality Function Deployment
  • The Fruit of Six Sigma

Implementing Six Sigma

  • The Methodology
  • The DMAIC Stages (Define, Measure, Analyze, Improve and Control)
  • Roles for Managers and Employees
  • Six Sigma and Lean
  • Roles of Green Belts and Black Belts

Problem-Solving Using Six Sigma

  • Six Sigma Tool Box
  • Control Charts
  • Pareto Charts
  • Cause and Effect Diagrams
  • Why-Why Diagrams
  • Scatter Diagrams
  • The Turtle Diagram

Statistical Analysis in Six Sigma

  • Sigma as a Metric
  • Sources of Variation
  • Calculation of Process Capability and Sigma Level
  • The Commute Example
  • Software Used in the Analysis

Deployment of Six Sigma

  • Project Selection and Charter Importance
  • Leadership and Employee Involvement

Corporate Commitment: 10 Questions for Leaders

  • Selection of Six Sigma Projects: Guidelines
  • Characteristics of a Successful Six Sigma Project
  • Sources of High Impact Opportunities
  • Characteristics of Projects to Avoid

Get Information / Register