The Effective Supervisor

The Effective Supervisor


Choose from the following table the course date which you would like to attend the course on :

Sart
End
Fees
Venue
Length
25-Mar-2018
29-Mar-2018
4700$
Kuala Lumpur (Malaysia)
One Week
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11-Mar-2018
15-Mar-2018
5700$
London (UK)
One Week
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8-Apr-2018
12-Apr-2018
7500$
Istanbul (Turkey)
One Week
Click Here
8-Apr-2018
12-Apr-2018
4700$
Dubai (UAE)
One Week
Click Here
8-Apr-2018
12-Apr-2018
6950$
Paris (France)
One Week
Click Here
13-May-2018
17-May-2018
4700$
Kuala Lumpur (Malaysia)
One Week
Click Here
20-May-2018
24-May-2018
5700$
London (UK)
One Week
Click Here
24-Jun-2018
28-Jun-2018
7500$
Istanbul (Turkey)
One Week
Click Here
3-Jun-2018
7-Jun-2018
4700$
Dubai (UAE)
One Week
Click Here
24-Jun-2018
28-Jun-2018
6950$
Paris (France)
One Week
Click Here
1-Jul-2018
5-Jul-2018
4700$
Kuala Lumpur (Malaysia)
One Week
Click Here
22-Jul-2018
26-Jul-2018
5700$
London (UK)
One Week
Click Here
19-Aug-2018
23-Aug-2018
7500$
Istanbul (Turkey)
One Week
Click Here
12-Aug-2018
16-Aug-2018
4700$
Dubai (UAE)
One Week
Click Here
19-Aug-2018
23-Aug-2018
6950$
Paris (France)
One Week
Click Here
16-Sep-2018
20-Sep-2018
4700$
Kuala Lumpur (Malaysia)
One Week
Click Here
16-Sep-2018
20-Sep-2018
5700$
London (UK)
One Week
Click Here
7-Oct-2018
11-Oct-2018
7500$
Istanbul (Turkey)
One Week
Click Here
21-Oct-2018
25-Oct-2018
4700$
Dubai (UAE)
One Week
Click Here
7-Oct-2018
11-Oct-2018
6950$
Paris (France)
One Week
Click Here
18-Nov-2018
22-Nov-2018
4700$
Kuala Lumpur (Malaysia)
One Week
Click Here
11-Nov-2018
15-Nov-2018
5700$
London (UK)
One Week
Click Here
2-Dec-2018
6-Dec-2018
7500$
Istanbul (Turkey)
One Week
Click Here
9-Dec-2018
13-Dec-2018
4700$
Dubai (UAE)
One Week
Click Here
2-Dec-2018
6-Dec-2018
6950$
Paris (France)
One Week
Click Here
27-Jan-2019
31-Jan-2019
4700$
Kuala Lumpur (Malaysia)
One Week
Click Here
20-Jan-2019
24-Jan-2019
5700$
London (UK)
One Week
Click Here
10-Feb-2019
14-Feb-2019
7500$
Istanbul (Turkey)
One Week
Click Here
17-Feb-2019
21-Feb-2019
4700$
Dubai (UAE)
One Week
Click Here
10-Feb-2019
14-Feb-2019
6950$
Paris (France)
One Week
Click Here

Introduction

This exciting and interactive course examines the differences between ‘high’ and ‘low’ impact Supervisors/Team Leaders. It explores the skills and attitudes that make the difference between ‘great’ performers and ‘ordinary’ ones and provides participants with the opportunity to measure themselves against a model of excellence and develop the skills they need to enhance their impact. This is essential since Effective Supervisors/team Leaders have a high impact on their teams and all those with whom they work.

This course will feature:

  • An ‘experience-based’ model of supervisory excellence
  • An opportunity to take stock of current approaches and working practices
  • Exchanging ideas and perspectives with supervisors from a range of other organisations
  • Honing and developing new skills
  • Developing an action-based strategy to enhance impact on the team and the organization

objectives

By the end of this course, participants will be able to:

  • Understand their roles and the nature of high impact supervisory skills
  • Develop a strategy to enhance the effectiveness of their teams
  • Develop a strategy to support and develop the performance of each team member
  • Review their personal working practices and supervisory style
  • Explore the nature of organisational change and their role in it

Contents

Day One

Course Introduction / The Supervisor’s Role

  • Making an impact: what makes a great supervisor
  • Roles, behaviours skills and attitudes
  • Understanding the organisation
  • Managing relationships
  • Influencing skills

Day Two

Delegation & Supervisory Style/ Team-working & Leadership

  • Delegating tasks and responsibilities
  • Supervisory & leadership style
  • Concept of empowerment
  • Group dynamics and team formation
  • Team roles and developing a super team
  • Problem solving & decision making

Day Three

Managing People & Performance

  • Dimensions of performance
  • Practical motivation
  • Appraisal – making it work for you and your team
  • Coaching and developing staff
  • Skills of on-job-training
  • Assertiveness and dealing with difficult people situations

Day Four

Managing People & Performance: Personal Effectiveness

  • Criticism skills
  • Discipline
  • Making time for self and others
  • Planning & priority setting
  • Interruptions & accessibility

Day Five

Improving Communication, Managing Change & Action Planning

  • Overcoming the barriers and pitfalls in communication
  • Understanding change
  • Continuous improvement and the high impact supervisor’s role
  • Creativity and implementing change
  • Making a case and influencing skills

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