Systems Thinking in Analysing Problems

Systems Thinking in Analysing Problems


Choose from the following table the course date which you would like to attend the course on :

Sart
End
Fees
Venue
Length
18-FEB-2018
1-MAR-2018
7500$
Istanbul (Turkey)
One Week
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25-MAR-2018
5-APR-2018
4700$
Dubai (UAE)
One Week
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18-MAR-2018
29-MAR-2018
6950$
Paris (France)
One Week
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1-APR-2018
12-APR-2018
4700$
Kuala Lumpur (Malaysia)
One Week
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22-APR-2018
3-MAY-2018
5700$
London (UK)
One Week
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29-APR-2018
10-MAY-2018
7500$
Istanbul (Turkey)
One Week
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13-MAY-2018
24-MAY-2018
7500$
Istanbul (Turkey)
One Week
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20-MAY-2018
31-MAY-2018
4700$
Dubai (UAE)
One Week
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13-MAY-2018
24-MAY-2018
6950$
Paris (France)
One Week
Click Here
24-JUN-2018
5-JUL-2018
4700$
Kuala Lumpur (Malaysia)
One Week
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3-JUN-2018
14-JUN-2018
5700$
London (UK)
One Week
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1-JUL-2018
12-JUL-2018
7500$
Istanbul (Turkey)
One Week
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22-JUL-2018
2-AUG-2018
4700$
Dubai (UAE)
One Week
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1-JUL-2018
12-JUL-2018
6950$
Paris (France)
One Week
Click Here
19-AUG-2018
30-AUG-2018
4700$
Kuala Lumpur (Malaysia)
One Week
Click Here
12-AUG-2018
23-AUG-2018
5700$
London (UK)
One Week
Click Here
23-SEP-2018
4-OCT-2018
7500$
Istanbul (Turkey)
One Week
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2-SEP-2018
13-SEP-2018
4700$
Dubai (UAE)
One Week
Click Here
23-SEP-2018
4-OCT-2018
6950$
Paris (France)
One Week
Click Here
14-OCT-2018
25-OCT-2018
4700$
Kuala Lumpur (Malaysia)
One Week
Click Here
7-OCT-2018
18-OCT-2018
5700$
London (UK)
One Week
Click Here
4-NOV-2018
15-NOV-2018
7500$
Istanbul (Turkey)
One Week
Click Here
18-NOV-2018
29-NOV-2018
4700$
Dubai (UAE)
One Week
Click Here
4-NOV-2018
15-NOV-2018
6950$
Paris (France)
One Week
Click Here
2-DEC-2018
13-DEC-2018
4700$
Kuala Lumpur (Malaysia)
One Week
Click Here
23-DEC-2018
3-JAN-2019
5700$
London (UK)
One Week
Click Here
27-JAN-2019
7-FEB-2019
7500$
Istanbul (Turkey)
One Week
Click Here
6-JAN-2019
17-JAN-2019
4700$
Dubai (UAE)
One Week
Click Here
27-JAN-2019
7-FEB-2019
6950$
Paris (France)
One Week
Click Here
10-FEB-2019
21-FEB-2019
4700$
Kuala Lumpur (Malaysia)
One Week
Click Here
3-FEB-2019
14-FEB-2019
5700$
London (UK)
One Week
Click Here

Introduction

Systems Thinking was originally developed in the ‘50s & ‘60s by the then largest UK Company ICI and developed by others through exploring different perspectives such as purposeful systems and soft systems. The Open University and Lancaster University amongst others.  There is a worldwide communication of users through LinkedIn.

It is useful in policy or strategy analysis, to ensure as far as possible that the outcomes are as intended.  It is excellent in the analysis of complex socio-technical problems.  It has marked advantages over any other analysis method where there is complexity and interconnectedness of the entities involved. It can be used to solve problems that traditional techniques are unable to complete and it can also highlight hidden issues that remain invisible to many forms of problem analysis.

This training session covers many of the techniques and tools in this field and provides thorough understanding of a flexible methodology.  The techniques are normally applied to:

  • Identify the real issues in complex interconnected situations
  • Examine the possible solutions
  • Focus on the key system of a potential solution
  • Evaluate the best course of action
  • Strategic problem solving
  • e-Business process issues and human (soft) issues

objectives

  • Understand the language of Systems Thinking
  • Look at problems from the perspectives of multiple stakeholders
  • Explore some analytical tools and techniques
  • Learn how to use one methodology of approach
  • Practice techniques that are used in this methodology
  • Be able to judge which may be of most use in specific circumstances
  • Participate in groups exploring familiar and new problems
  • Evaluate potential actions against organisational requirements

Contents

Day One

Key Principles

  • What is a system
  • Problem-solving techniques discussion
  • Difficulties and Messes
  • Recognising complex systems
  • Introduction to systems thinking
  • Worldview and Perspectives
  • Stakeholder analysis
  • Systematic and Systemic
  • The 2×2 Matrix
  • Introduction to a Methodology

Day Two

Diagramming Practice - Sensing

  • The Power of Diagrams
  • Introduction to Diagramming
  • Venn Diagrams
  • Spray Diagrams
  • Mind Maps
  • Hard and soft issues
  • Soft systems methodology
  • Rich pictures
  • Systems Diagrams
  • Challenging assumptions and objectives

Day Three

Analysis Methodology - Understanding

  • Causal Diagrams
    • Influence Diagrams
    • Multiple Cause Diagrams
  • Deciding upon a system of interest
  • Drawing sign graphs
  • Analysing causal diagrams
  • Feedback loops and system archetypes
  • Criteria, measures and indicators
  • Key performance indicators:
    • Cycle time
    • First pass yield/First time OK
    • On-time delivery
  • Interpreting measures
  • Systems thinking and process mapping
  • Root cause analysis

Day Four

Problem Resolution - Deciding & Acting

  • Overview of Modelling
  • Setting system boundaries
  • Evaluating Potential Actions
  • Decision-making tools:
    • Multiple Criteria Analysis
    • 5 Ws & 1 H
    • SWOT
    • STEP/SLEPT/PETSTLE
    • Porter’s Five Forces
    • CDAM
    • Multivoting
    • Pariwise ranking
    • Force field analysis
  • Reality Checks for Practicality
  • Project managing change
  • influence and persuasion

Day Five

Case Studies - Putting theory into practice

  • Applying the methodology to real problems
  • Presentations
  • Evaluation and discussion
  • Commitment to action
  • Agree next steps

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