Understanding and Implementing Six Sigma


Ref.
Sart
End
Fees
Venue
Length
QAP5
22-Jul-2018
26-Jul-2018
5700$
London (UK)
One Week

Introduction

This program is designed for:

Managers, supervisors and professionals who wish to understand Six Sigma, its use and how it relates to work and business improvement.

Objectives

  • Define and understand Six Sigma and why it is necessary to sustain business improvement.
  • Apply the DMAIC problem-solving method.
  • Explain the role of Six Sigma in customer service and continual improvement.
  • Explain how to implement and deploy Six Sigma (Yellow Belt level).
  • Assess organization readiness to launch a Six Sigma project.

Content

Introduction of Quality

  • What is Quality and History of Quality
  • Benefits of Quality Systems
  • Meet the ISO 9000 Family
  • Cost of Poor Quality
  • Evolution of Quality Management
  • Quality Management Principles and Six Sigma
  • Quality Maturity Ladder

Definitions of Six Sigma

  • What is Six Sigma and What Does Sigma Mean?
  • History of Six Sigma
  • Why Should Organizations Use Six Sigma?
  • Savings from Six Sigma
  • Six Sigma as an Improvement Strategy

Six Sigma in Customer Service

  • Effects of Six Sigma on Customer Satisfaction and VOC
  • Levels of Sigma Performance
  • The Kano Model and Quality Function Deployment
  • The Fruit of Six Sigma

Implementing Six Sigma

  • The Methodology
  • The DMAIC Stages (Define, Measure, Analyze, Improve and Control)
  • Roles for Managers and Employees
  • Six Sigma and Lean
  • Roles of Green Belts and Black Belts

Problem-Solving Using Six Sigma

  • Six Sigma Tool Box
  • Control Charts
  • Pareto Charts
  • Cause and Effect Diagrams
  • Why-Why Diagrams
  • Scatter Diagrams
  • The Turtle Diagram

Statistical Analysis in Six Sigma

  • Sigma as a Metric
  • Sources of Variation
  • Calculation of Process Capability and Sigma Level
  • The Commute Example
  • Software Used in the Analysis

Deployment of Six Sigma

  • Project Selection and Charter Importance
  • Leadership and Employee Involvement

Corporate Commitment: 10 Questions for Leaders

  • Selection of Six Sigma Projects: Guidelines
  • Characteristics of a Successful Six Sigma Project
  • Sources of High Impact Opportunities
  • Characteristics of Projects to Avoid

Get more details about this training !

Register Request

Choose the course date which you would like to attend your course on ...


Ref.
Sart
End
Fees
Venue
Length
QAP5
10-Feb-2019
14-Feb-2019
5700$
Istanbul (Turkey)
One Week
QAP5
8-Apr-2018
12-Apr-2018
5700$
Istanbul (Turkey)
One Week
QAP5
24-Jun-2018
28-Jun-2018
5700$
Istanbul (Turkey)
One Week
QAP5
19-Aug-2018
23-Aug-2018
5700$
Istanbul (Turkey)
One Week
QAP5
7-Oct-2018
11-Oct-2018
5700$
Istanbul (Turkey)
One Week
QAP5
2-Dec-2018
6-Dec-2018
5700$
Istanbul (Turkey)
One Week
QAP5
17-Feb-2019
21-Feb-2019
4700$
Dubai (UAE)
One Week
QAP5
8-Apr-2018
12-Apr-2018
4700$
Dubai (UAE)
One Week
QAP5
3-Jun-2018
7-Jun-2018
4700$
Dubai (UAE)
One Week
QAP5
12-Aug-2018
16-Aug-2018
4700$
Dubai (UAE)
One Week
QAP5
21-Oct-2018
25-Oct-2018
4700$
Dubai (UAE)
One Week
QAP5
9-Dec-2018
13-Dec-2018
4700$
Dubai (UAE)
One Week
QAP5
27-Jan-2019
31-Jan-2019
4700$
Kuala Lumpur (Malaysia)
One Week
QAP5
25-Mar-2018
29-Mar-2018
4700$
Kuala Lumpur (Malaysia)
One Week
QAP5
13-May-2018
17-May-2018
4700$
Kuala Lumpur (Malaysia)
One Week
QAP5
1-Jul-2018
5-Jul-2018
4700$
Kuala Lumpur (Malaysia)
One Week
QAP5
16-Sep-2018
20-Sep-2018
4700$
Kuala Lumpur (Malaysia)
One Week
QAP5
18-Nov-2018
22-Nov-2018
4700$
Kuala Lumpur (Malaysia)
One Week
QAP5
20-Jan-2019
24-Jan-2019
7500$
London (UK)
One Week
QAP5
11-Mar-2018
15-Mar-2018
7500$
London (UK)
One Week
QAP5
20-May-2018
24-May-2018
7500$
London (UK)
One Week
QAP5
16-Sep-2018
20-Sep-2018
7500$
London (UK)
One Week
QAP5
11-Nov-2018
15-Nov-2018
7500$
London (UK)
One Week
QAP5
10-Feb-2019
14-Feb-2019
6950$
Paris (France)
One Week
QAP5
8-Apr-2018
12-Apr-2018
6950$
Paris (France)
One Week
QAP5
24-Jun-2018
28-Jun-2018
6950$
Paris (France)
One Week
QAP5
19-Aug-2018
23-Aug-2018
6950$
Paris (France)
One Week
QAP5
7-Oct-2018
11-Oct-2018
6950$
Paris (France)
One Week
QAP5
2-Dec-2018
6-Dec-2018
6950$
Paris (France)
One Week
How Can I Register for a Training Course?

There are three easy ways to make a registeration:

  • Register Online: Choose the course you would like to register for, Click the “REGISTER” link in the course outlines and then complete the form.
  • E-mail: Send the course details (Course Title , Course Date and Course Venue) and your company details (Company Name , Company Phone , Company Address and Company email) to Training@Oxygentraining.org
  • Telephone: Please call +44 20 8720 7333.
When should I expect to receive the confirmation file?

When we receive your registration request, we will send you the following by e-mail:

  • Confirmation File
  • Invoice File
How and When do I arrange payment?

Payment must be received before the training starts. You can make payment by wire transfer or cash.

Note: If the payment is not received before the training , Oxygen has the right to cancel your registration at any time.

What is included in the fees?

The fees for all training courses cover all materials, lunch , refreshments and airport transportation.

How can I cancel my registation?

Request for training course cancellation must be made received by Oxygen three weeks prior to the training course start date. A USD 300.00 processing fee will be charge per delegate for each cancellation. Thereafter, we regret that we are unable to refund any fees due.


understanding implementing six sigma