Negotiating and Dispute Resolutions

Negotiating and Dispute Resolutions


Choose from the following table the course date which you would like to attend the course on :

Sart
End
Fees
Venue
Length
25-Mar-2018
29-Mar-2018
7500$
Istanbul (Turkey)
One Week
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18-Mar-2018
22-Mar-2018
4700$
Dubai (UAE)
One Week
Click Here
25-Mar-2018
29-Mar-2018
6950$
Paris (France)
One Week
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8-Apr-2018
12-Apr-2018
4700$
Kuala Lumpur (Malaysia)
One Week
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1-Apr-2018
5-Apr-2018
5700$
London (UK)
One Week
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27-May-2018
31-May-2018
7500$
Istanbul (Turkey)
One Week
Click Here
13-May-2018
17-May-2018
4700$
Dubai (UAE)
One Week
Click Here
27-May-2018
31-May-2018
6950$
Paris (France)
One Week
Click Here
3-Jun-2018
7-Jun-2018
4700$
Kuala Lumpur (Malaysia)
One Week
Click Here
24-Jun-2018
28-Jun-2018
5700$
London (UK)
One Week
Click Here
22-Jul-2018
26-Jul-2018
7500$
Istanbul (Turkey)
One Week
Click Here
1-Jul-2018
5-Jul-2018
4700$
Dubai (UAE)
One Week
Click Here
22-Jul-2018
26-Jul-2018
6950$
Paris (France)
One Week
Click Here
5-Aug-2018
9-Aug-2018
4700$
Kuala Lumpur (Malaysia)
One Week
Click Here
19-Aug-2018
23-Aug-2018
5700$
London (UK)
One Week
Click Here
16-Sep-2018
20-Sep-2018
7500$
Istanbul (Turkey)
One Week
Click Here
23-Sep-2018
28-Sep-2018
4700$
Dubai (UAE)
One Week
Click Here
16-Sep-2018
20-Sep-2018
6950$
Paris (France)
One Week
Click Here
7-Oct-2018
11-Oct-2018
4700$
Kuala Lumpur (Malaysia)
One Week
Click Here
14-Oct-2018
18-Oct-2018
5700$
London (UK)
One Week
Click Here
11-Nov-2018
15-Nov-2018
7500$
Istanbul (Turkey)
One Week
Click Here
18-Nov-2018
22-Nov-2018
4700$
Dubai (UAE)
One Week
Click Here
11-Nov-2018
15-Nov-2018
6950$
Paris (France)
One Week
Click Here
23-Dec-2018
27-Dec-2018
4700$
Kuala Lumpur (Malaysia)
One Week
Click Here
2-Dec-2018
6-Dec-2018
5700$
London (UK)
One Week
Click Here
6-Jan-2019
10-Jan-2019
7500$
Istanbul (Turkey)
One Week
Click Here
27-Jan-2019
31-Jan-2019
4700$
Dubai (UAE)
One Week
Click Here
6-Jan-2019
10-Jan-2019
6950$
Paris (France)
One Week
Click Here
17-Feb-2019
21-Feb-2019
4700$
Kuala Lumpur (Malaysia)
One Week
Click Here
10-Feb-2019
14-Feb-2019
5700$
London (UK)
One Week
Click Here

Introduction

This course intends to enhance delegates ability to negotiate effectively - a critical competency in both work and life situations. It will equip them with a range of communication, interpersonal skills,and appreciation of the elements of planning and objective setting in negotiations.There will be an opportunity for delegates to carry out a self-assessment of their skills in key areas of negotiation including team negotiations.

This course covers the key stages of negotiation, considers how disputes arise, and provides delegates with the skills to follow a structured process. The delegates will be introduced to different negotiation styles, tactics and at the same time learn how to recognise and counter them.

The course will feature:

The key stages in the negotiation process

The terms associated with the strategy for negotiation

Tactics and ploys which may be used against you in negotiation

The importance of team dynamics when negotiating

Effective negotiation strategies during practical exercises

objectives

This course is suitable to a wide range of professionals but will greatly benefit:

Personnel from a wide range of business disciplines

Departmental heads with the responsibility to drive change through collaboration

Those who have a current or planned negotiation with internal as well as external “suppliers or customers”

Delegates with experience of negotiating but want to improve their knowledge and skills

contents

Day One

Fundamentals of Negotiation

Negotiation defined

Disputes and the need for resolution

Place of negotiation in the contractual resolution process

Commercial impact of the breakdown of negotiations

Best Alternative To a Negotiated Agreement (BATNA)

The four phase process of negotiation

Day Two

The Negotiator’s Toolbox

Preparation

Negotiating position setting

Information needs

Drafting your proposal which will open the discussion

The negotiation discussion phase

Bargain and Close

Day Three

Negotiating Styles, Tactics and Ploys

Cultural & international issues

Red, Purple & Blue negotiators

Non-verbal communication and the interpretation of body language

Make time your friend

Silence and ploys as tactics and how to respond effectively

Day Four

Personal Fitness and Dealing with Difficult Negotiations

Interests, positions and escalation

Stakeholder power behind the interests in negotiation

Negotiator as a Mediator

Team negotiations

Proposals and persuasion

Day Five

Putting it all into practice

Negotiation case study

Team allocation and simulation exercise

Analysis of performance

The Do’s and Don’ts of Negotiating

Improving what we do - action planning


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