Managing Employee Performance, Behaviour and Attitudes

Managing Employee Performance, Behaviour and Attitudes


Choose from the following table the course date which you would like to attend the course on :

Sart
End
Fees
Venue
Length
18-Mar-2018
22-Mar-2018
7500$
Istanbul (Turkey)
One Week
Click Here
25-Mar-2018
29-Mar-2018
4700$
Dubai (UAE)
One Week
Click Here
18-Mar-2018
22-Mar-2018
6950$
Paris (France)
One Week
Click Here
1-Apr-2018
5-Apr-2018
4700$
Kuala Lumpur (Malaysia)
One Week
Click Here
29-Apr-2018
3-May-2018
5700$
London (UK)
One Week
Click Here
13-May-2018
17-May-2018
7500$
Istanbul (Turkey)
One Week
Click Here
20-May-2018
24-May-2018
4700$
Dubai (UAE)
One Week
Click Here
13-May-2018
17-May-2018
6950$
Paris (France)
One Week
Click Here
24-Jun-2018
28-Jun-2018
4700$
Kuala Lumpur (Malaysia)
One Week
Click Here
3-Jun-2018
7-Jun-2018
5700$
London (UK)
One Week
Click Here
1-Jul-2018
5-Jul-2018
7500$
Istanbul (Turkey)
One Week
Click Here
22-Jul-2018
26-Jul-2018
4700$
Dubai (UAE)
One Week
Click Here
1-Jul-2018
5-Jul-2018
6950$
Paris (France)
One Week
Click Here
19-Aug-2018
23-Aug-2018
4700$
Kuala Lumpur (Malaysia)
One Week
Click Here
12-Aug-2018
16-Aug-2018
5700$
London (UK)
One Week
Click Here
23-Sep-2018
28-Sep-2018
7500$
Istanbul (Turkey)
One Week
Click Here
2-Sep-2018
6-Sep-2018
4700$
Dubai (UAE)
One Week
Click Here
23-Sep-2018
28-Sep-2018
6950$
Paris (France)
One Week
Click Here
14-Oct-2018
18-Oct-2018
4700$
Kuala Lumpur (Malaysia)
One Week
Click Here
7-Oct-2018
11-Oct-2018
5700$
London (UK)
One Week
Click Here
18-Nov-2018
22-Nov-2018
7500$
Istanbul (Turkey)
One Week
Click Here
25-Nov-2018
29-Nov-2018
4700$
Dubai (UAE)
One Week
Click Here
18-Nov-2018
22-Nov-2018
6950$
Paris (France)
One Week
Click Here
2-Dec-2018
6-Dec-2018
4700$
Kuala Lumpur (Malaysia)
One Week
Click Here
23-Dec-2018
27-Dec-2018
5700$
London (UK)
One Week
Click Here
27-Jan-2019
31-Jan-2019
7500$
Istanbul (Turkey)
One Week
Click Here
6-Jan-2019
10-Jan-2019
4700$
Dubai (UAE)
One Week
Click Here
27-Jan-2019
31-Jan-2019
6950$
Paris (France)
One Week
Click Here
10-Feb-2019
14-Feb-2019
4700$
Kuala Lumpur (Malaysia)
One Week
Click Here
3-Feb-2019
7-Feb-2019
5700$
London (UK)
One Week
Click Here

Introduction

This course explores the complex area of human behaviour and performance. Essentially, Managing Performance is about getting the right things done in the right way by the right people. Accordingly, it involves directing and supporting employees in line with the organisation’s vision and aims, and ensuring that the organisation’s strategic goals reflect the needs of the business and are understood by all employees. But it also means that HR Professional, Business Partners and Leaders need to understand human psychology, human behaviour and employee attitudes.

This course will feature:

  • Understanding of human behaviour
  • Managing good and poor performance
  • Understanding talent management & succession planning
  • How to make a Performance Appraisal System Work
  • Understanding the behaviour of others

Objectives

  • Identify & list the key competencies of Emotional Intelligence
  • Illustrate examples of performance decline and the appropriate interventions
  • Differentiate between talent management & succession planning
  • Formulate a business case for appropriate performance appraisal
  • Evaluate the basics of group dynamics

Content

Day One

Understanding the individual

  • Understanding human psychology
  • Understanding yourself
  • The Johari window
  • How are attitudes formed?
  • Your personality style explored
  • Emotional Intelligence (EI)

Day Two

Performance Improvement Planning (PIP)

  • Introduction to PIP
  • Understanding performance decline
  • Factors affecting work performance
  • Work performance interviewing
  • Communication skills for performance improvement
  • Managing good performance – behavioural reinforcement theory

Day Three

Driving Performance through Talent Management

  • Talent management – explored
  • Employee Resourcing in Context
  • Introducing basics of manpower planning
  • Flexibility and introducing the ‘flexible firm’
  • Differentiating succession management & talent management
  • Nationalisation & Talent Management

Day Four

How to make a Performance Appraisal System Work

  • The principles of effective performance appraisal
  • Why performance appraisal matters
  • Performance management in a multi-cultural setting
  • Common reasons for failure and mistakes made
  • How to deal with common mistakes and minimise failure
  • How to structure an appraisal meeting - a step-by-step outline

Day Five

Understanding Others

  • Behaviour styles – passive, aggressive, passive-aggressive & assertive
  • Giving feedback with Emotional Intelligence (EI)
  • Providing appropriate career-path planning - supporting development
  • The psychology of the group
  • An introduction to group dynamics
  • Personal Action Planning

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