Success under Pressure - Emotional Intelligence, Conflict Management and Negotiations


Ref.
Sart
End
Fees
Venue
Length
MNG208
9-Sep-2018
13-Sep-2018
5700$
London (UK)
One Week

Introduction

This programme aims to equip you with tools to handle stress and pressure in the workplace. The programme will centre on motivating the individual to control and focus their emotions towards the most beneficial outcome. It also emphasizes the importance of negotiation as a type of conflict resolution. The use of teaching and learning techniques based on the latest educational psychology principles for adult learning ensures that each programme session will be challenging and highly effective. Join this programme and you will:

  • Gain tools to communicate with others effectively
  • Learn to recognize different behaviors and respond to them accordingly
  • Learn win-win negotiations for everyday negotiation between leaders and staff, and inter-departmental situations

objectives

  • Develop emotional intelligence in the workplace
  • Understand and identify different behavioral styles to communicate with others
  • Gain insights of individual strengths and areas for development
  • Develop emotional awareness for recognizing and handling own emotions
  • Understand and practice conflict management techniques
  • Stress handling techniques for coping with pressure
  • Negotiate with greater confidence
  • Learn how to achieve win-win outcomes in negotiations

Contents

Day One

Emotional Intelligence for Success

  • What is Emotional Intelligence?
  • Reframing self-talk for success
  • Assess your personal profile
  • Identify your strengths and areas for development
  • Establish healthy relationships with others
  • Life giving food for success
  • How to handle stressful situations
  • Building a climate for creativity

Day Two

Managing Stress for Success

  • Understand what is stress
  • Difference between positive and negative stress
  • Symptoms of stress
  • The effects of chronic stress
  • Identify top time-wasters
  • Remain professional under pressure
  • Relaxation techniques
  • Building resilience to stress

Day Three

Conflict Management and Resolution

  • What is conflict
  • Reasons for workplace conflict
  • Ineffective approaches to conflict resolution
  • Conflict management strategies
  • Techniques for resolving conflicts successfully
  • How to handle different conflict areas
  • Active listening for conflict resolution
  • Communication skills to resolve conflict

Day Four

The Art of Negotiation

  • What is negotiation?
  • Styles in negotiation
  • Win-win negotiation
  • Rational bargaining
  • Principled negotiation
  • How to separate the people from the problem
  • How to invent options for mutual gain
  • Personality styles of negotiators

Day Five

Successful Leadership Skills

  • Characteristics of successful leaders
  • Openness and vision for a successful future
  • Innovative thinking for problem solving
  • Harnessing creativity in subordinates through aligned leadership
  • Building trust with others
  • Helping your team prepare for change
  • Motivating yourself and others under pressure
  • Develop a personal action plan

Successful Leadership Skills

  • Characteristics of successful leaders
  • Openness and vision for a successful future
  • Innovative thinking for problem solving
  • Harnessing creativity in subordinates through aligned leadership
  • Building trust with others
  • Helping your team prepare for change
  • Motivating yourself and others under pressure
  • Develop a personal action plan

Get more details about this training !

Register Request

Choose the course date which you would like to attend your course on ...


Ref.
Sart
End
Fees
Venue
Length
MNG208
3-Feb-2019
7-Feb-2019
5700$
Istanbul (Turkey)
One Week
MNG208
15-Apr-2018
19-Apr-2018
5700$
Istanbul (Turkey)
One Week
MNG208
3-Jun-2018
7-Jun-2018
5700$
Istanbul (Turkey)
One Week
MNG208
26-Aug-2018
30-Aug-2018
5700$
Istanbul (Turkey)
One Week
MNG208
14-Oct-2018
18-Oct-2018
5700$
Istanbul (Turkey)
One Week
MNG208
9-Dec-2018
13-Dec-2018
5700$
Istanbul (Turkey)
One Week
MNG208
24-Feb-2019
28-Feb-2019
4700$
Dubai (UAE)
One Week
MNG208
15-Apr-2018
19-Apr-2018
4700$
Dubai (UAE)
One Week
MNG208
10-Jun-2018
14-Jun-2018
4700$
Dubai (UAE)
One Week
MNG208
5-Aug-2018
9-Aug-2018
4700$
Dubai (UAE)
One Week
MNG208
28-Oct-2018
1-Nov-2018
4700$
Dubai (UAE)
One Week
MNG208
16-Dec-2018
20-Dec-2018
4700$
Dubai (UAE)
One Week
MNG208
20-Jan-2019
24-Jan-2019
4700$
Kuala Lumpur (Malaysia)
One Week
MNG208
18-Mar-2018
22-Mar-2018
4700$
Kuala Lumpur (Malaysia)
One Week
MNG208
6-May-2018
10-May-2018
4700$
Kuala Lumpur (Malaysia)
One Week
MNG208
22-Jul-2018
26-Jul-2018
4700$
Kuala Lumpur (Malaysia)
One Week
MNG208
9-Sep-2018
13-Sep-2018
4700$
Kuala Lumpur (Malaysia)
One Week
MNG208
25-Nov-2018
29-Nov-2018
4700$
Kuala Lumpur (Malaysia)
One Week
MNG208
13-Jan-2019
17-Jan-2019
7500$
London (UK)
One Week
MNG208
4-Mar-2018
8-Mar-2018
7500$
London (UK)
One Week
MNG208
27-May-2018
31-May-2018
7500$
London (UK)
One Week
MNG208
15-Jul-2018
19-Jul-2018
7500$
London (UK)
One Week
MNG208
4-Nov-2018
8-Nov-2018
7500$
London (UK)
One Week
MNG208
3-Feb-2019
7-Feb-2019
6950$
Paris (France)
One Week
MNG208
15-Apr-2018
19-Apr-2018
6950$
Paris (France)
One Week
MNG208
3-Jun-2018
7-Jun-2018
6950$
Paris (France)
One Week
MNG208
26-Aug-2018
30-Aug-2018
6950$
Paris (France)
One Week
MNG208
14-Oct-2018
18-Oct-2018
6950$
Paris (France)
One Week
MNG208
9-Dec-2018
13-Dec-2018
6950$
Paris (France)
One Week
MNG208
22-Apr-2018
26-Apr-2018
4700$
Dubai (UAE)
One Week
MNG208
6-May-2018
10-May-2018
4700$
Dubai (UAE)
One Week
MNG208
29-Apr-2018
3-May-2018
5700$
Istanbul (Turkey)
One Week
MNG208
6-May-2018
10-May-2018
5700$
Istanbul (Turkey)
One Week
How Can I Register for a Training Course?

There are three easy ways to make a registeration:

  • Register Online: Choose the course you would like to register for, Click the “REGISTER” link in the course outlines and then complete the form.
  • E-mail: Send the course details (Course Title , Course Date and Course Venue) and your company details (Company Name , Company Phone , Company Address and Company email) to Training@Oxygentraining.org
  • Telephone: Please call +44 20 8720 7333.
When should I expect to receive the confirmation file?

When we receive your registration request, we will send you the following by e-mail:

  • Confirmation File
  • Invoice File
How and When do I arrange payment?

Payment must be received before the training starts. You can make payment by wire transfer or cash.

Note: If the payment is not received before the training , Oxygen has the right to cancel your registration at any time.

What is included in the fees?

The fees for all training courses cover all materials, lunch , refreshments and airport transportation.

How can I cancel my registation?

Request for training course cancellation must be made received by Oxygen three weeks prior to the training course start date. A USD 300.00 processing fee will be charge per delegate for each cancellation. Thereafter, we regret that we are unable to refund any fees due.


success under pressure emotional intelligence conflict management negotiations