EFQM - Journey to Excellence

EFQM - Journey to Excellence


Choose from the following table the course date which you would like to attend the course on :

Sart
End
Fees
Venue
Length
11-Mar-2018
15-Mar-2018
7500$
Istanbul (Turkey)
One Week
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4-Mar-2018
8-Mar-2018
4700$
Dubai (UAE)
One Week
Click Here
11-Mar-2018
15-Mar-2018
6950$
Paris (France)
One Week
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22-Apr-2018
26-Apr-2018
4700$
Kuala Lumpur (Malaysia)
One Week
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15-Apr-2018
19-Apr-2018
5700$
London (UK)
One Week
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6-May-2018
10-May-2018
7500$
Istanbul (Turkey)
One Week
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27-May-2018
31-May-2018
4700$
Dubai (UAE)
One Week
Click Here
6-May-2018
10-May-2018
6950$
Paris (France)
One Week
Click Here
17-Jun-2018
21-Jun-2018
4700$
Kuala Lumpur (Malaysia)
One Week
Click Here
10-Jun-2018
14-Jun-2018
5700$
London (UK)
One Week
Click Here
8-Jul-2018
12-Jul-2018
7500$
Istanbul (Turkey)
One Week
Click Here
15-Jul-2018
19-Jul-2018
4700$
Dubai (UAE)
One Week
Click Here
8-Jul-2018
12-Jul-2018
6950$
Paris (France)
One Week
Click Here
26-Aug-2018
30-Aug-2018
4700$
Kuala Lumpur (Malaysia)
One Week
Click Here
5-Aug-2018
9-Aug-2018
5700$
London (UK)
One Week
Click Here
2-Sep-2018
6-Sep-2018
7500$
Istanbul (Turkey)
One Week
Click Here
9-Sep-2018
13-Sep-2018
4700$
Dubai (UAE)
One Week
Click Here
2-Sep-2018
6-Sep-2018
6950$
Paris (France)
One Week
Click Here
21-Oct-2018
25-Oct-2018
4700$
Kuala Lumpur (Malaysia)
One Week
Click Here
28-Oct-2018
1-Nov-2018
5700$
London (UK)
One Week
Click Here
25-Nov-2018
29-Nov-2018
7500$
Istanbul (Turkey)
One Week
Click Here
4-Nov-2018
8-Nov-2018
4700$
Dubai (UAE)
One Week
Click Here
25-Nov-2018
29-Nov-2018
4700$
Kuala Lumpur (Malaysia)
One Week
Click Here
9-Dec-2018
13-Dec-2018
4700$
Kuala Lumpur (Malaysia)
One Week
Click Here
16-Dec-2018
20-Dec-2018
5700$
London (UK)
One Week
Click Here
20-Jan-2019
24-Jan-2019
7500$
Istanbul (Turkey)
One Week
Click Here
13-Jan-2019
17-Jan-2019
4700$
Dubai (UAE)
One Week
Click Here
20-Jan-2019
24-Jan-2019
6950$
Paris (France)
One Week
Click Here
3-Feb-2019
7-Feb-2019
4700$
Kuala Lumpur (Malaysia)
One Week
Click Here
24-Feb-2019
28-Feb-2019
5700$
London (UK)
One Week
Click Here

Introduction

Who should attend:

Professionals, leaders, supervisors and all those who are engaged in quality management implementation and improvement of organizational performance. Individuals who are leading or participating in organizational effort to apply for distinguished national and international quality awards based on the EFQM Model will also find the program beneficial. 

Objectives

  • Use self-assessment as an improvement tool.
  • Develop a roadmap for their organization’s action plan.
  • Prioritize improvement actions to ensure effective use of resources.
  • Develop a plan to engage people within their organization to drive improvement efforts.
  • Utilize tools and techniques to improve performance.
  • Point out EFQM’s Levels of Excellence to determine own goals and aspirations.
  • Recognize the cultural aspects of Excellence to improve non tangible strengths.

Content

The Journey Towards Excellence

  • The Ingredients of Sustainable Improvement
  • Defining the Burning Platform
  • The Committed to Excellence (C2E) Journey
  • What is Excellence?
  • Mapping Stakeholders and their Expectations

The EFQM Excellence Model

  • What is Driving Change?
  • Fundamental Concepts, Criteria and RADAR 
  • Phases of Excellence
  • The 5 Enablers of the Model
  • Conducting a Self-Assessment

Prioritizing Opportunities to Improve

  • Prioritizing the Output of Self-Assessment
  • Using Pareto Analysis
  • Improve versus Maintain versus Reduce
  • Assessing Impact versus Ease

Managing Improvement Projects

  • The Six Phases of a Project
  • Project Success Criteria
  • Using RADAR to Implement Improvements
  • Preparing for the Site Visit in C2E
  • The Role of Validator

Putting the Model into Practice

  • Using the Quick Check Tool
  • Creating Annual Action Plans

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