Certified Quality Management Professional

Certified Quality Management Professional


Choose from the following table the course date which you would like to attend the course on :

Sart
End
Fees
Venue
Length
18-FEB-2018
1-MAR-2018
7500$
Istanbul (Turkey)
One Week
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25-MAR-2018
5-APR-2018
4700$
Dubai (UAE)
One Week
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18-MAR-2018
29-MAR-2018
6950$
Paris (France)
One Week
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1-APR-2018
12-APR-2018
4700$
Kuala Lumpur (Malaysia)
One Week
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22-APR-2018
3-MAY-2018
5700$
London (UK)
One Week
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29-APR-2018
10-MAY-2018
7500$
Istanbul (Turkey)
One Week
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13-MAY-2018
24-MAY-2018
7500$
Istanbul (Turkey)
One Week
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20-MAY-2018
31-MAY-2018
4700$
Dubai (UAE)
One Week
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13-MAY-2018
24-MAY-2018
6950$
Paris (France)
One Week
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24-JUN-2018
5-JUL-2018
4700$
Kuala Lumpur (Malaysia)
One Week
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3-JUN-2018
14-JUN-2018
5700$
London (UK)
One Week
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1-JUL-2018
12-JUL-2018
7500$
Istanbul (Turkey)
One Week
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22-JUL-2018
2-AUG-2018
4700$
Dubai (UAE)
One Week
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1-JUL-2018
12-JUL-2018
6950$
Paris (France)
One Week
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19-AUG-2018
30-AUG-2018
4700$
Kuala Lumpur (Malaysia)
One Week
Click Here
12-AUG-2018
23-AUG-2018
5700$
London (UK)
One Week
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23-SEP-2018
4-OCT-2018
7500$
Istanbul (Turkey)
One Week
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2-SEP-2018
13-SEP-2018
4700$
Dubai (UAE)
One Week
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23-SEP-2018
4-OCT-2018
6950$
Paris (France)
One Week
Click Here
14-OCT-2018
25-OCT-2018
4700$
Kuala Lumpur (Malaysia)
One Week
Click Here
7-OCT-2018
18-OCT-2018
5700$
London (UK)
One Week
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4-NOV-2018
15-NOV-2018
7500$
Istanbul (Turkey)
One Week
Click Here
18-NOV-2018
29-NOV-2018
4700$
Dubai (UAE)
One Week
Click Here
4-NOV-2018
15-NOV-2018
6950$
Paris (France)
One Week
Click Here
2-DEC-2018
13-DEC-2018
4700$
Kuala Lumpur (Malaysia)
One Week
Click Here
23-DEC-2018
3-JAN-2019
5700$
London (UK)
One Week
Click Here
27-JAN-2019
7-FEB-2019
7500$
Istanbul (Turkey)
One Week
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6-JAN-2019
17-JAN-2019
4700$
Dubai (UAE)
One Week
Click Here
27-JAN-2019
7-FEB-2019
6950$
Paris (France)
One Week
Click Here
10-FEB-2019
21-FEB-2019
4700$
Kuala Lumpur (Malaysia)
One Week
Click Here
3-FEB-2019
14-FEB-2019
5700$
London (UK)
One Week
Click Here

Introduction

This program is designed for:

Individuals, leaders, supervisors and all those who are engaged in quality management implementation and improvement of organizational performance.

Objectives

  • Describe the importance of quality in organizations.
  • Explain the impact of leadership to support quality management systems.
  • Summarize the most used quality philosophies and tools to establish priorities within their organization.
  • Study international, national and local quality standards, models and awards (ISO, TQM, Malcolm Baldrige etc.).
  • Assess team dynamics and the role of teams in their continual improvement projects.

Content

Leadership and Management in Quality

  • Definitions
  • Process-Based View
  • Productivity Limitations
  • The MUDA Factor
  • Eight Types of Waste
  • Cost of Poor Quality

Quality Basics and Definitions

  • Definition and Concept of Quality
  • History of Quality
  • Benefits of Implementing a Quality Model
  • Review of Common Quality Models
  • Review of Quality Gurus
  • Quality Philosophies
  • Deming’s 14 Points
  • Juran’s Trilogy
  • Crosby’s Zero Defects
  • House of Quality and Quality Function Deployment (QFD)
  • Six Sigma Methodology
  • Lean Principles
  • Quality Models, Awards and Methodologies
  • Malcolm Baldrige National Quality Award and EFQM
  • Dubai Quality Award
  • HH Sheikh Khalifa Excellence Award
  • ISO9001:2008
  • Total Quality Management

Building Teams in a Quality Management System

  • Why are Teams Important in Quality Management Projects?
  • Barriers to Teams Achievement
  • Characteristics of Effective Teams
  • Team Development Cycle
  • Team Members Selection Tools

Improvement Tools and Techniques

  • Streamlining the Organization
  • The “ESSA”  Method
  • Savings in Material Costs
  • Reducing the Costs of Services
  • 140 Ideas to Cut Costs

Ethics in Quality Management

  • American Society for Quality Code of Ethics

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