Advanced Employee Relations

Advanced Employee Relations


Choose from the following table the course date which you would like to attend the course on :

Sart
End
Fees
Venue
Length
4-Mar-2018
8-Mar-2018
7500$
Istanbul (Turkey)
One Week
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11-Mar-2018
15-Mar-2018
4700$
Dubai (UAE)
One Week
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4-Mar-2018
8-Mar-2018
6950$
Paris (France)
One Week
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15-Apr-2018
19-Apr-2018
4700$
Kuala Lumpur (Malaysia)
One Week
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8-Apr-2018
12-Apr-2018
5700$
London (UK)
One Week
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20-May-2018
24-May-2018
7500$
Istanbul (Turkey)
One Week
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6-May-2018
10-May-2018
4700$
Dubai (UAE)
One Week
Click Here
20-May-2018
24-May-2018
6950$
Paris (France)
One Week
Click Here
10-Jun-2018
14-Jun-2018
4700$
Kuala Lumpur (Malaysia)
One Week
Click Here
17-Jun-2018
21-Jun-2018
5700$
London (UK)
One Week
Click Here
15-Jul-2018
19-Jul-2018
7500$
Istanbul (Turkey)
One Week
Click Here
8-Jul-2018
12-Jul-2018
4700$
Dubai (UAE)
One Week
Click Here
15-Jul-2018
19-Jul-2018
6950$
Paris (France)
One Week
Click Here
12-Aug-2018
16-Aug-2018
4700$
Kuala Lumpur (Malaysia)
One Week
Click Here
26-Aug-2018
30-Aug-2018
5700$
London (UK)
One Week
Click Here
9-Sep-2018
13-Sep-2018
7500$
Istanbul (Turkey)
One Week
Click Here
16-Sep-2018
20-Sep-2018
4700$
Dubai (UAE)
One Week
Click Here
9-Sep-2018
13-Sep-2018
6950$
Paris (France)
One Week
Click Here
28-Oct-2018
1-Nov-2018
4700$
Kuala Lumpur (Malaysia)
One Week
Click Here
21-Oct-2018
25-Oct-2018
5700$
London (UK)
One Week
Click Here
4-Nov-2018
8-Nov-2018
7500$
Istanbul (Turkey)
One Week
Click Here
11-Nov-2018
15-Nov-2018
4700$
Dubai (UAE)
One Week
Click Here
4-Nov-2018
8-Nov-2018
6950$
Paris (France)
One Week
Click Here
16-Dec-2018
20-Dec-2018
4700$
Kuala Lumpur (Malaysia)
One Week
Click Here
9-Dec-2018
13-Dec-2018
5700$
London (UK)
One Week
Click Here
13-Jan-2019
17-Jan-2019
7500$
Istanbul (Turkey)
One Week
Click Here
20-Jan-2019
24-Jan-2019
4700$
Dubai (UAE)
One Week
Click Here
13-Jan-2019
17-Jan-2019
6950$
Paris (France)
One Week
Click Here
24-Feb-2019
28-Feb-2019
4700$
Kuala Lumpur (Malaysia)
One Week
Click Here
17-Feb-2019
21-Feb-2019
5700$
London (UK)
One Week
Click Here

Introduction

Senior employees in Employee Relations, Human Resources or Personnel and Administration who are directly or indirectly responsible for supporting employees while protecting the organization.

Objectives

  • Define Employee Relations from a legal perspective and link it with the labor law.
  • Use the legal and ethical approach in dealing with personal issues of employees.
  • Conduct reliable opinion surveys aimed at assessing organizational health.
  • Provide tangible support to other HR functions in establishing and implementing a fair performance management culture.
  • Implement a recognition system aimed at enhancing employee retention.
  • List the main steps in dispute resolutions and use them to protect both employees and the organization.
  • Establish a code of conduct and compliance culture in the organization.

Content

Understanding Employee Relations (ER)

  • The Importance of Knowing the Labor Law
  • The Labor Law Definition of Employee Relations
  • Employee Rights and Responsibilities
  • Accountabilities for Employers and Organizations
  • The Importance of Balancing Rights of Both Parties

Managing Personal Issues

  • The Definition of a Personal Issue
  • Deciding on Counseling Tactics
  • The Importance of Drawing the Line between Coaching and Counseling
  • Approaches to Counseling
  • Providing Counsel without Harming Organizational Interests and Accountabilities
  • When to Avoid or Refuse Providing Counsel
  • The Responsibilities of ER Counselors

Employee Surveys

  • The Difference between Opinion and Morale Surveys
  • Approaches to Measuring Morale Surveys
  • The Use of Subjective and Objective Data
  • The Main Key Performance Indicators in Morale Surveys
  • Establishing an Employee Morale Index

Performance Management (PM)

  • The Role of ER in Managing Performance
  • The Components of a Fair Performance Management System
  • Measuring the Tangibles: How to Use Goals and Targets in a PM System
  • Measuring the Intangibles: The Role of Competencies and Values in Measuring Performance

Employee Recognition

  • The Essentials of a Recognition Program
  • Tangible and Intangible Rewards
  • Linking Performance with Pay: The Role of ER
  • Dealing with Underperformers

Dispute Resolution

  • The Definition of a Dispute
  • Differences between Disputes, Conflicts and Differences of Opinion
  • What the Labor Law Says about Disputes
  • The Policy and Procedure for Dispute Resolution
  • The Main Steps in Resolving Disputes
  • Escalating Disputes: What to Do When Disputes Are Irreconcilable

Codes of Conduct and Compliance

  • The Definition of a Code of Conduct
  • The Role of ER in Establishing Codes of Conduct
  • The Main Sections in a Code of Conduct Manual
  • Compliance Issues: The Role of ER

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